I have to say, you are one of the most down to earth, personable surgeons I have ever met. By including me, the patient, in the pre-surgery team briefing, it created a sublime moment. What that did? I have never felt that high level of care and caring before, and it gave me so much confidence in you, the surgical team and the procedure. In chatting with you post-surgery, I hoped I gave back to you what you did for me.