Dear Mr Lenin, I am incredibly thankful for your kind and friendly presence during our visit to the ER. I was completely distraught and worried for my child when we brought him in and while he was inside getting checked, I was outside with our daughter in the waiting area. I think you saw how worried I was and you kept me calm with your kind demeanour and humane conversations. I am so thankful. May God bless you. Ruwanthi and Kenneth from Sri Lanka