I have been going through a very difficult and personal situation and have been struggling to find answers through various channels. During a appointment, Amy took the time to truly listen to me. She showed genuine compassion, patience, and understanding, something that has been incredibly hard to find lately. What stood out most was that she went above and beyond. She didn’t rush the interaction and instead made me feel heard, supported and cared for. Healthcare workers like Amy have a profound impact, and I wanted to ensure her efforts are recognized. It is people like her who truly make the world a better place.