Dear Nurse Mackenzie, I wanted to take a moment to thank you from the bottom of my heart for the kindness and care you showed my mother during her time at the University of Alberta Hospital. Although our encounter was brief, your compassion and dedication left a lasting impression. In the five years my mother battled her illness, she met many healthcare professionals, but the way you treated her—with such dignity, respect, and genuine concern—stood out above all others. Your efforts to advocate for her health, even in that short time, made her feel truly seen and valued, and for that, I will always be grateful. I will never forget your kindness. Thank you, Kim