I have had two calls from Neetu one was to ask about possibly scheduling a call with a Dr for Oct., we chatted on that matter and I cannot express my thanks to Neetu for her professionlism, client care and telephone etique during our call. On Oct. 6, 2026, had a follow up call with Neetu and we reconfirmed our conversation based on my timelines and other matters I am dealing with. I trust this will be seen by the Leadership Team and also Carol Ann who I believe is the Manager that Neetu works along with. I did leave a vm with Carol Ann as well. Thank you.