To the Emergency Room team, Thank you for the kindness and compassion you showed me during a very scary time. Even though the ER was incredibly busy, I never felt overlooked. The porters were calm and helpful, The Xray tech was gentle and kind, the nurse on INTK C7 made me feel safe and cared for, and Dr. Trevor (Cardiology) took the time to listen and reassure me. I was frightened, but your calm and professional care made all the difference. I’m so grateful. With thanks, Michelle