On Dec 22 at 8 pm we presented with our teen daughter to the ER with a psychiatric crisis. I’ve been an ER nurse for 20 years, and my husband was a law enforcement officer. We were very prepared for a very long wait and to leave with a list of community resources. However, we were at our wits end and felt we had no other choice (the RCMP had already been involved the same day). We instead were treated with great compassion and empathy, great skill, and treated holistically as a family unit. We left with a plan for medications, therapy, and resources. We left feeling much safer. I cannot say enough about the skill and compassion we were given. Thank you all! You do make a difference.