Dear Desiree Chorney, thank you for the kindness, patience and compassion you showed from our very first conversation and in every conversation. Your warmth and genuine care were evident. I am very grateful for the time you took to listen to my endless questions and concerns about my cousin, help explore every possibility within your scope, coordinate what you could and guide me through an unfamiliar healthcare system and situation. Throughout, you never once made me feel like I was asking too much. Your impact reaches far beyond your role. People like you are exactly what healthcare needs more of. Thank you for everything you do behind the scenes to support patients and their loved ones.