Dear Dr. Mihalicz and the Nursing Team, I wanted to take a moment to express my sincere gratitude for the care you provided to my 9 year old son during our visit to the Alberta Children’s Hospital on March 20th. He came in with a persistent headache, and from the moment we were seen, Dr. Mihalicz treated him with such kindness, patience, and dignity. What stood out most was the way you spoke directly to him—taking the time to walk him through what was happening and ensuring he felt heard and understood. That level of respect and compassion made a meaningful difference in what was, for him, a stressful experience. I also deeply appreciated the thoroughness with which you approached the situation. Thank you.